IT Service Desk
With similar technologies and tools available in the IT services sector, it’s difficult for consumers of IT to choose between outsourced IT service desk vendors to keep your IT operations lean, efficient and most importantly effective. Whether the objective is to maintain IT service operations during peak times or mitigate the need for recruitment, address skills gaps or other associated business costs in the longer term Unitec’s mix of certified IT professionals and robust process capability is what drives our successful integration of outsourced IT service desk function with your business. This is key differentiator of Unitec’s ITIL accredited outsourced IT service desk, an area we continually reinvest in, from agile yet robust operational structures and processes to ongoing growth and development paths for all resources involved in this functional service desk area, ensuring our technical expertise is always relevant on the digital marketplace.
Key strategic partnerships with industry leading organizations.